Springfield Yellow Cab Company is making some exciting changes! After years of serving the Springfield, Missouri area, there have been some who believe that the service they have received has not been up to par. Unfortunately, they have been correct in this belief!
"What is being done?" you ask.
Springfield Yellow Cab Company is continually working to raise the standards of our staff and our drivers to better serve our customers! One major change for our staff includes a focus on accommodating and efficient customer service. Recent changes in our personnel and plans for implementing more uniformed customer service standards, will bring you the reassurance needed to continue to allow us to serve your transportation needs now, and far into the future!
We are currently in the information gathering stage of these changes to be able to bring about the most effective changes first! AND.....as you already may be aware, changes of this nature do not happen overnight! Therefore, we are asking for your help! One way to ensure that we are seeing the whole picture is to hear things directly from you, the customer!
So, we are asking for you to make your voice heard by telling us about your experiences, good, bad, or otherwise. We are very interested in knowing how we are doing and what we can do to improve your experience with Springfield Yellow Cab Company!
Please leave a comment on the Contact Us page of our website, or send us an email with any and all comments that you have regarding our service. We want to hear from you!
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